Overview
Step into a new level of leadership with Leadership Essentials for Managers—a powerful one-day course designed to sharpen your leadership skills and elevate your impact. Whether you’re a seasoned manager or looking to refine your approach, this course provides the tools and strategies you need to navigate leadership challenges, inspire your team, and make confident, informed decisions that drive results.
You’ll dive into key leadership principles, from adapting your leadership style to fit team dynamics to mastering communication, conflict resolution, and decision-making. With practical, real-world insights, you’ll leave with a refreshed leadership toolkit and a clear action plan to apply immediately, ensuring you lead with greater confidence and effectiveness. This is your opportunity to take your leadership skills to the next level and make a lasting impact on your team and organisation.
Learning Objectives:
- Understand how to adapt your leadership style to suit different team dynamics and organisational needs.
- Master effective communication techniques to inspire, engage, and motivate your team.
- Develop strategies to resolve conflicts and foster a collaborative, high-performing team environment.
- Gain practical tools for confident decision-making and problem-solving in leadership roles.
- Learn how to build stronger relationships and trust with your team members.
- Create a personal action plan to implement your new leadership skills in real-world situations.
Agenda
9:30
Registration and GovPD Welcome Address
10:00
Exploring Leadership Approaches
• Core leadership styles
• Leader or manager or both?
• What leadership really looks like to me
11:00
Morning Break
11:15
Finding Your Voice as a Leader
• Who am I as leader?
• Dealing with imposter syndrome
• Being human in leadership
• Building self confidence in your leadership
12:30
Lunch
13:15
Communication For Leadership
• Essentials of clear communication
• Communication to connect
• Handling challenges with integrity
• Being purposeful and consistent
14:45
Break
15:00
Habits For Your Leadership Journey
• When, how and why to seek help
• Building connections and collaborations
• My leadership toolkit
16:15
Trainer Summary and Close
*Programme subject to change
Who should attend?
This course is designed for managers and professionals who want to strengthen their leadership capabilities, improve team performance, and increase their confidence in leading others, including:
- New and aspiring managers preparing for or transitioning into leadership roles
- Existing managers seeking to refresh and enhance their leadership skills
- Team leaders and supervisors responsible for motivating and developing employees
- Department heads and operational managers leading teams and projects
- Project managers who need to influence, engage, and coordinate diverse stakeholders
- Professionals with responsibility for managing people, performance, and team outcomes
- Business owners and entrepreneurs leading growing teams
- HR and people professionals supporting leadership development initiatives
- Individuals looking to improve their communication, decision-making, and conflict resolution skills
- Anyone seeking to build greater confidence, effectiveness, and impact as a leader
The course is suitable for both new and experienced managers who want to develop practical leadership skills that can be applied immediately in the workplace.
Course Instructor
Laura Serrant
Professor Laura Serrant CBE is a global, multi-award-winning Leadership development and Inclusive practice specialist, professional speaker, and experienced coach. She is Director of her own Leadership Development and Executive Coaching business, Laura Serrant Limited.
Laura works with Professionals and organisations to help them meet their personal aspirations, improve their business impact, client experiences and deliver their best of themselves. Her specialist consultancy focusses on Leading diverse teams (Leadership for inclusion) and supporting diverse/minoritized leaders (Leadership through Inclusion). Her professional speaking spans a variety of related subjects including: Leadership, Inclusive cultures at work, Optimising Self-Agency and Navigating ‘silences’ to advance self and Career.
Author of over 100 articles, including edited books, she is one of the BBC Expert women and was named as the 8th most influential Black person in Britain by the Powerlist 2018 and has featured in the top 100 in 2019, 2020, 2021 and 2022. In 2024 she was awarded an CBE for services to Nursing and Health Policy. In 2024 she was awarded Freedom of the city of London by the Lord Mayor.
Her seminal poem ‘You Called…And We Came’ commemorates the anniversary of the Empire Windrush landing and the NHS. The poem stands as the inscription on the National Windrush Monument in Waterloo Station, London.
She has a successful podcast series “Speaking for Ourselves” available across most social media platforms. Her family are from The Commonwealth of Dominica, West Indies.
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