Overview
The CMI Level 5 Management and Leadership qualification is a powerful step forward for managers ready to elevate their impact and lead with confidence.
Agenda
Day 1
Leading with Purpose – Foundations of Effective Leadership
- Welcome, Introductions, and Overview
- The Relationship Between Management and Leadership
- Leadership Styles, Values, and Cultural Influence
- Models for Building and Managing a Team Successfully
Day 2
Strategic Influence – Aligning Teams with Organizational Goals
- Skills, Knowledge, and Behaviors of Effective Leaders and Managers
- Building Trust and Strategies for Managing Teams
- Interpersonal Skills and Emotional Intelligence
- Effective Communication – verbal, written, and digital
Day 3
Driving Performance – Managing People and Productivity
- The Manager as a Coach and Other Approaches
- Delegation and Time Management
- Decision-Making and Problem Solving
- Conflict Management: Diffusion and De-escalation
Day 4
Leading Change – Innovation, Improvement, and Adaptability
Day 5
Ethical Impact – Reflective Practice and Leadership Legacy
What Our Delegates Say
I really enjoyed the CMI Level 5 Management and Leadership for High Performing Teams training course. I will use the theory in practice.
Lubborn Cheese
Engineering Manager
The whole process of enquiring about the CMI Level5 Management and Leadership for High Performing Teams training course through to attending on the day was very supportive and provided clear and quick communication throughout. The trainers were amazing and worked really well with the cohort.
Buckinghamshire Council
Public Health Practitioner
The training was well structured, engaging and highly relevant to workplace challenges, that we face daily. It encouraged reflection and discussion throughout. Helping us to connect leadership theory with practical application.
Coolderry House Residential Home
Manager
Really enjoyed the learning and will use the skills and techniques shown to become a better manager to the benefit of my team and organisation.
The Engineering College
Assessor Manager
Relevant and engaging content for a manager or leader at any stage of their career.
Cappagh Contractors
Planning Team Leader
Course Instructors
Rachel Holloway
A seasoned social scientist, educator, and holistic therapist, Rachel Holloway is committed to driving learning and development. With a broad scope across academia, non-profit, and business sectors, Rachel co-creates solutions for sustained change. Notable projects include Train the Trainer schemes in Indonesia, the Philippines, and Vietnam and establishing a Shadow Board with a Chief Executive, offering emerging leaders insights into governance processes and strategic decision-making.
With a career spanning over twenty years, Rachel has served governments and international organisations worldwide. Her experience includes impactful roles with the United Nations, the Organisation for Economic Co-operation and Development, and various governments, such as India, Morocco, Montenegro, Peru and Pakistan.
Tony Cash
Tony has over 30 years’ worth of experience working in the UK Civil Service and delivering training to delegates from a range of sectors on a wide variety of topics including coaching, mentoring, management and leadership, personal development and strategic thinking.
In the UK Civil Service, Tony’s roles included Head of Strategy and Communications for the Joint Trade Policy Unit and Deputy Director of the Department for Business internal training team, where he delivering a wide range of coaching, mentoring and personal development training. He was also Assistant Director of the Enterprise Bill team and Assistant Director for the Low Pay Commission.
Qualification

This course offers participants the option to achieve a globally-recognised Chartered Management Institute Level 5 leadership qualification should they opt to complete the assessment criteria.
Assessment
After attending the training course, participants can choose to complete two written assignments of between 3500 and 4000 words each. The assignment will then be graded by the CMI and successful candidates will be awarded the Chartered Management Institute Level 5 Certificate in Management and Leadership.
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