Helen Pettifer
Helen Pettifer is a Customer Service consultant and trainer, specialising in consumer vulnerability since early 2018.
Helen has built up a strong brand reputation for her work in raising awareness and understanding within organisations on how they can best support vulnerable customers.
This work has been delivered across all sectors, however predominantly within the financial and public sector.
Helen is regularly invited to speak at conferences, forums and on webinars and podcasts. At the end of 2019 Helen launched her own podcast entitled ‘Unlocking Vulnerability’.
