Business Writing Skills

Working in a professional environment requires you to write a wide range of documents (including emails, letters, minutes, policy documents, reports and research summaries,) often for different audiences and mediums.

People receiving these documents want to be able to read the (sometimes complex) information quickly and easily. They also want the information to be accurate – and the document free from grammar mistakes and typos.

The Business Writing Skills training course focuses primarily on good business writing principles that can be used across a range of business documents. It does not cover specific documents such as reports, guides, policies, etc.

It uses examples, discussions, exercises and feedback to give attendees the knowledge and confidence to write a range of accurate, clear and concise business documents.

While generic scenarios are supplied, ideally attendees should bring a familiar document or subject to use as a writing exercise.

For more information or to make a booking please call 0330 0947 344

• Consider the needs of the reader and tailor writing accordingly
• Structure documents appropriately so it’s easy for the reader to follow
• Use different structure templates for different types of documents
• Adapt writing style and language for different purposes, platforms and audiences
• Produce a skeleton and create a first draft more easily
• Help decision-makers find the information they need faster
• Use signposting and transition phrases to ease flow
• Edit out unnecessary words to make writing clear and concise for the reader
• Make your writing inclusive and accessible for wider audiences
• Avoid common grammar mistakes
• Use tools and techniques to improve proofreading skills
• Be more confident in your ability to write professionally

This programme is CPD Certified by The CPD Certification Service, providing independent recognition that the course meets established standards for continuing professional development. Participants can use their attendance as evidence of structured professional learning and development.

This course is suitable for professionals at all levels who need to communicate clearly and effectively in writing as part of their role. It is particularly valuable for:

• Managers and team leaders responsible for producing professional written communications
• Administrative and business support staff preparing emails, letters, minutes and internal documents
• Policy, communications and public affairs professionals drafting reports, briefings and stakeholder communications
• Project and programme staff who need to present information clearly to colleagues, clients or decision-makers
• Public sector and not-for-profit employees producing accurate and accessible documentation
• Officers and coordinators who regularly prepare summaries, updates, proposals or guidance documents
• Professionals looking to improve the clarity, tone and structure of their business writing
• Anyone who wants to increase confidence in grammar, proofreading and professional communication skills

The course is designed for both experienced professionals wishing to refine their writing style and those newer to professional writing who want to build strong foundations in effective business communication.